Shipping policy
FREE USPS First Class shipping on all U.S. orders. This option includes tracking and typically arrives within 1–3 business days after we've made and shipped your item/s.
Need it sooner? You'll have the option to upgrade to a faster shipping method during checkout.
Returns accepted within 30 days. See our FAQ page for additional details.
HANDLING/PROCESSING TIME:
Our current processing time is up to 5 business days. While we often ship sooner, please remember that every piece of Fluff Hardware is handmade by real humans right here in the USA, in safe and happy working conditions we’re proud of. We’re not Amazon—and we don’t want to be. Our priority is quality craftsmanship over speed.
Need your order by a specific date or in a hurry? Reach out! We love making magic happen when we can.
📞 Call/Text: 208.616.3199
📧 Email: customerservice@fluffhardware.com
Business days are Monday through Friday.
